If you receive a "Pixel format not accelerated" error, the solution is to update your video drivers.
For ATI users, you can update your drivers at:
http://support.amd.com/us/gpudownload/Pages/index.aspx
For NVIDIA users, you can update your drivers at:
http://www.nvidia.com/Download/index.aspx?lang=en-us
For Intel users, you can update your drivers at:
http://downloadcenter.intel.com/Default.aspx
If this doesn't work e-mail support@couchware.ca for further assistance.
Couchware Inc.